Address: 785 Irvin Garrish Hwy, Ocracoke, NC    Reservation Line: 1-866-928-4411

Pony Island Motel Policies

ADVANCE RESERVATIONS

Standard Rooms – Q, D/D, D/D/S, Q/Q

Our standard rooms rent nightly with a two (2) night minimum on weekends and a three (3) night minimum during Holidays or for special events. We require a one (1) night deposit at the time of booking. 

Efficiencies / Suites

Our Efficiencies and Suite have a three (3) night minimum. We require a one (1) night deposit at the time of booking. 

Cottages

Our cottages rent weekly (Saturday to Saturday) only.  A $350 deposit is required at the time of booking. 

RATES

All rates are per room, per night and are based on double occupancy + NC Sales tax & Occupancy tax.  There is an additional nightly fee of $5 per additional guest on standard rooms and efficiencies and $10 per additional guest on suites. 

OCCUPANCY

Standard rooms with two 2 beds are limited to five (5) guests. Standard rooms with 1 bed are limited to two (2) guests.  Suites (1 Queen bed w/Sleeper sofa) are limited to four (4) guests.  Efficiencies (2 beds) are limited to five (5) guests.   Cottages are limited to six (6) guests. (The number of guests includes infants and/or small children)

STANDARD ROOM CANCELLATION

Our standard rooms have a three (3) day cancellation policy that begins at 2 pm three days prior to your arrival date.  If you change or cancel your reservation outside of this three-day period, your deposit will be refunded, minus a $10/room cancellation fee. 

If it’s necessary for you to change or cancel your reservation within the three-day period no money will be refunded.  This also applies to changes in the reservation or early departures.  If a reservation is made within a cancellation period and then changed or cancelled, no money will be refunded. 

SUITES AND EFFICIENCIES CANCELLATION

Our suites and efficiencies have a seven-day (7) cancellation policy that begins at 2 pm seven days prior to your arrival date.  If you change or cancel your reservation outside of the seven-day period, your deposit will be refunded, minus a $10/room cancellation fee.  If it’s necessary for you to change or cancel your reservation within the seven-day period no money will be refunded.  This also applies to changes in the reservation or early departures.  If a reservation is made within a cancellation period and then changed or cancelled, no money will be refunded. 

COTTAGE CANCELLATION

Our cottages require a $350.00 deposit at time of booking and the remaining balance is due 60 days prior to your arrival date. Our cottages have a thirty-day cancellation policy that begins at 2 pm thirty days prior to your arrival date.  If you cancel outside of the thirty-day period, your deposit paid will be refunded, minus a $50 cancellation fee.  If you cancel within the thirty days period no money will be refunded.  This also applies to changes in the reservation or early departures.

PAYMENT

We accept cash, Mastercard, Visa, Discover & American Express.  Personal checks are not accepted.

PROPERTY

The motel property is divided into two sections – the Office Side and Pool Side.  The office side rooms are all first floor.  The pool side is three (3) stories and accessible by stairs only (There is NO elevator).  The Pony I cottage is located at 50 Back Road.  Mr. Billy’s cottage is located at 95 Mark’s Path off of the Back Road.

NO PETS POLICY

Pets are NOT permitted in any of the accommodations.  If you are in violation of this policy a $250 fee will be charged and possible removal from the property. 

NO SMOKING

All of the accommodations are NON-SMOKING!  If any evidence of smoking in the accommodation is found a $250 fee will be charged and possible removal from property.  While we do allow smoking on the property, we do ask that you be courteous of others and keep away from open doors and windows. 

LATE ARRIVALS AND CHECKOUT

If you feel as though you may be arriving after our office closes please call so we can make arrangements for your key pick up.

Standard rooms, efficiencies, and suites have a 3pm check-in and 11am checkout.  Cottages have a 4pm check-in and 10am checkout.  Late checkouts may be charged for an additional night. Key drop boxes are located outside office door for early departures. 

POOL

Our pool opens at 9am.  Children under 14 yrs old must be accompanied by an adult.  No diving or horseplay is allowed.  No alcohol or glass containers are allowed in the pool area.  Guests must abide by rules posted at pool. 

Our Pool is for guests of the Pony Island Motel ONLY!! 

QUIET HOURS 9PM – 8AM
(PLEASE RESPECT OTHER GUESTS AT ALL TIMES).